Intro Call
We reach out to you within minutes and schedule the best time to meet with you
Arrive On Site
Your assigned specialist comes to your home. We’ll coordinate with your insurance company and pack out the damaged electronics and textiles, putting aside emergency items that need to be cleaned immediately
Photo Documentation
Your items are inventoried and photo documented so you have an easier time throughout the claims process
Deliver Rush Emergency Order
Within 24-48 hours you’ll get back two week’s worth of clothing, bedding and other essential personal items. Within 3 days you’ll reunite with your personal computers or gaming consoles
Check-ins
Your specialist follows up to see how you’re doing, answers any questions, and sees whether you need additional items pulled from storage
Final Delivery
When you’re ready to move back in, we deliver cleaned items back to the rooms they belong in. All invoicing is handled directly with your insurance company, you just need to unpack your freshly cleaned belongings